Patient Insights Unveiled: Appointment Setting & Telemedicine

Once you’ve gotten the attention of your prospective new patient, they need to be able to set up a new appointment using the methods they prefer. Gen Z and Millennials are accustomed to booking EVERYTHING online. And healthcare shouldn’t be the exception. Most of each group prefers an online portal or website. Boomers are different though – so if you have a significant patient population in this generation, make sure your phone lines are open and you have a live person available.

It’s not surprising that all generations have tried telemedicine since it gained popularity during the early stages of the COVID-19 pandemic.

Want to learn more download our 2023 HC Patient Insights Unveiled whitepaper!

If you’d like to learn more about how we can help you adapt to the evolving marketing landscape and ramp up your efforts, please contact us today.

Published On: August 31, 2023

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